Construction & Facilities Coordinator

JOB SUMMARY

The Construction and Facilities Coordinator supports the corporate mission of providing the public access to health care by coordinating the real estate, design, construction, and maintenance of our centers. This position requires a person to take ownership of the process and drive our external vendors to completion. They should be able to meet challenges head on and move to a quick resolution.

Support the Director and Manager of Development in the build-out and opening of new urgent care centers(s) including the design, scheduling, budgeting and maintenance toward keeping our clinics, a “Class A” facility. 

JOB REQUIREMENTS

Education    

• High School Diploma or GED required
• Bachelors’ Degree preferred 

Work Experience     

4+ years of facility support, or construction experience preferred

Required Licenses/Certifications    

State Drivers’ License required
Technical Certification preferred

Knowledge, Skills and Abilities Required    

• Manage external vendors including the General Contractor, Architect, expeditor, real estate broker, security vendor, sign installers and cleaning staff
• Work directly with and provide superior customer service to the construction manager, leadership, center managers, operations staff, providers and clinic team members toward keeping our clinics a “Class A” facility.
• Detail oriented, able to rely on experience and judgment to perform a variety of tasks, lead and participate on a team, and plan and accomplish goals
• Financial Management: Budget Monitor and manage the facility's budget, including expenses related to maintenance, repairs, and upgrades.
• Accurate and timely processing of invoices and payments.
• Cost Analysis: Regularly assess financial data to identify cost-saving opportunities and optimize resource allocation.
• Energy usage and carbon credit tracking
• Exceptional written and verbal communication skills, motivational abilities
• Strong problem-solving abilities
• Experience managing external vendors
• High energy and self-motivation
• Strong desire to learn and grow with the company
• Project management – planning for and meeting deadlines with complex projects
• Willingness to learn and grow
• Ability to travel to several markets across the United States

Core Competencies

• Collaboration: Takes ownership for collectively establishing productive partnerships and relationships and seek to gain joint understanding of priorities and objectives so that the greater good of the organization and those we serve is always at the forefront.
• Innovation: Consistently uses good judgment, applying creativity to overcome obstacles and increasing effectiveness and efficiency though process and other forms of innovation.
• Diversity and Inclusion:  Fosters diversity and inclusion, to be able to better understand team members, our customers, and partners.  Engages the strengths and talents of each GoHealth team member, creating an environment of involvement, respect, and connection where the richness of ideas, backgrounds and perspectives are harnessed.
• Integrity: Models and practices the highest ethical and professional standards; demonstrates pride and personal interest in our patients, partners, and fellow team members, deeply engaging in the business. Makes decisions, with a focus on doing the right thing; treats team members, our customers, partners and vendors with dignity, consideration, open-mindedness, and respect.
• Accountability:  Always shows initiative, demonstrates a bias to action and gets things done. Actively accepts responsibility for diverse roles, obligations and actions that positively influence patient and customer outcomes, our partnerships, and the healthcare needs of our communities. 

 (Prioritized) Functional Competencies: to be selected and prioritized by the hiring manager for each position.

Additional Knowledge, Skills, and Abilities Preferred    

• General knowledge of HVAC, plumbing, electrical, utilities
• Supporting multi-retail locations

ESSENTIAL FUNCTIONS

• Support leadership in the build-out and opening of new urgent care center(s) including, but not limited to, the design, scheduling, budgeting, and maintenance of each facility
• Provide support in the conversion of existing urgent care center(s)
• CMMS Administrator - implement, maintain, and coordinator for support
• Security system management
• Provide weekly updates to the development team on the progress of construction and maintenance.
• Screen vendors that will provide services and/or supplies to the clinic locations
• Setup utility accounts with local vendors to include, but not limited to electricity, water, gas and sewage.
• Implement and manage maintenance programs across all centers; oversee facility maintenance repairs
• Manage the center maintenance by responding to maintenance tickets, scheduling work with vendors, and coordinating with staff
• Coordinate repairs with the centers and provide timely communication on schedule 
• Coordinate construction and maintenance schedules for projects from lease execution to opening
• Facilitate communication between our operations team of ongoing maintenance issues
• Ensure centers are being cleaned and maintained properly by external vendor
• Coordinate inclement weather cleanup and debris removal across our network of clinics, i.e. snow removal
• Partner with landlords to ensure our facilities are well maintained on a consistent basis
• Assist with coordinating construction and maintenance budgets
• Review for accuracy and submit for approval facility related invoices to Finance
• Assist in utilizing in-house counsel for legal support on issues with landlords meeting their commitments to the facilities

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