Training Coach (MA)

Charlotte, North Carolina | Clinical Education & Training

(Position at Novant Health | GoHealth Urgent Care)

Position Summary:

At GoHealth Urgent Care, we place the needs of our patients first - by providing an effortless patient experience, a welcoming culture of care and seamless integration with market-leading health systems and our communities.  
The Training Coach role partners with the learning and operations team to help create an effortless, personal, and connected onboarding and training experience.  The Training Coach is responsible for executing on the practical skills training phase of new hire training by following a formal and organized method of teaching new or existing team members the critical thinking skills and high-level competencies to feel comfortable and confident in doing their role. The Training Coach uses a competency-based model to foster growth learning and enhance the socialization of the learner. The types of learners include newly hired team members, team members transferring to a center or department, and those team members who require additional support with new or existing learning experiences

Details Include:

 
  • Working as a Hybrid Medical Assistant
  • .5 of the time clinical and .5 of the time training

Requirements:
 
Education: 
  • High School Diploma, required
  • Graduate from an accredited clinical program for medical assisting.
Work Experience:
 
  • 1+ years’ experience in a clinical staff role, medical assistant preferred.
  • Training or related experience required
  • Experience using Electronic Health Record (EHR)
  • Urgent care experience preferred.
  • Desired Skills:
  • Detail-Oriented
  • Good time-management 
  • Previous lead responsibilities 

Licenses/Certification: 
  • MA Certification (AAMA, NCCT, CMA, RMA)
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All qualified persons are granted an equal opportunity for employment without regard to race, color, religion, sex, sexual orientation and gender identity or expression, age, national origin, citizenship status, disability, genetic information, medical condition, family care leave status, pregnancy or pregnancy-related condition, otherwise qualified disabled or veteran status. The company will comply with all fair employment laws in each of the jurisdictions where we conduct business.

For applicants in California, please review our California Consumer Privacy Statement here.

About GoHealth Urgent Care

GoHealth Urgent Care has outstanding career opportunities in Atlanta, the Bay Area, Connecticut, Delaware, Maryland, Michigan, Missouri, New York, North Carolina, Northwest Arkansas, Oklahoma City, Portland/Vancouver, Texas and Virginia. And all of these positions have one thing in common: flexibility to practice and support urgent care medicine the way it was meant to be, without the stress and bureaucracy of hierarchical organizations. With reasonable work hours that don’t emotionally exhaust or burn them out, our team can balance and prioritize their professional and personal lives. Remote positions are also available.

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