
Virtual Visits for Hartford HealthCare employees
As a Hartford HealthCare employee enrolled in the Aetna insurance plan provided by HHC, you have access to Virtual Visits at no cost to you. Schedule online 7 days a week.

Enjoy the same high-quality care as you would in person.
The provider you meet in a Virtual Visit is of the same standard and training as those you meet in person at one of our centers. In fact, our providers host Virtual Visits right from our centers, so there is a chance you have met them in person before.
Care at your fingertips
You’ll receive a text 20 minutes before your Virtual Visit and an email 5 minutes after to complete your registration. Then, use your computer, tablet or phone to describe your symptoms and have your provider virtually examine areas of concern.
More care needed?
If your provider feels you need to come into a nearby center for further examination, the co-pay for your Virtual Visit will be deducted from your in-person consultation.
Frequently asked questions
Frequently asked questions

Over 3,000 5-star reviews
"...knowledgeable staff, fast, friendly!"
Love the virtual visit, knowledgeable staff, fast, friendly! The fact I can see a provider on my phone and not miss hours of work is amazing greatly appreciate that!
Amber T.

Over 3,000 5-star reviews
"Fast and Informative"
The virtual visit was fast & informative and I got a test later that same day!
Michael F.

Over 3,000 5-star reviews
"...it was easy and quick"
Utilized a virtual option for a pediatric visit and it was easy and quick. I was able to make an appt online, received an email and text confirmation along with instructions for the virtual requirements and a link to test my device capabilities.
Carmelina V.
Featured articles
You have questions. We have answers. Visit our Health Library and find answers or suggestions for many of your health concerns.

Which tests can be done at urgent care?
You might be wondering what types of medical tests can be done at urgent care. While some tests are unique to your healthcare provider’s office and others can only be done at a hospital or emergency room, we offer various convenient urgent care testing options. The following is a list of tests that can typically be completed in our urgent care centers.

Your questions about virtual visits, asked & answered
A Virtual Visit is a convenient online service we offer that allows our patients to access medical care through a video call with a trusted GoHealth Urgent Care provider. Virtual Visits are part of our telemedicine or telehealth services.

Key facts about sinusitis: Symptoms, causes and prevention
Have you ever had a stuffy nose that just won’t go away? Maybe it starts with a cold, but the sinus pressure and congestion persist even after other cold symptoms are long gone. Maybe your symptoms came with seasonal allergies and won’t let up.